Sonia is a self-driven and results-oriented Corporate Communication and Customer Service professional with a strong passion for customer engagement and brand management. Known for her exceptional organizational, and problem-solving skills, she thrives in fast-paced environments and excels in building positive relationships with both internal teams and external stakeholders.
With extensive experience in marketing, customer service, and communication within the SACCO sector, Sonia has honed her expertise in member recruitment, social media strategy, and customer satisfaction. Her background enables her to contribute to the growth and success of Kenya USA Diaspora NWDT SACCO (KUDS) by effectively managing member relations and ensuring seamless service delivery. Sonia’s keen attention to detail, strategic thinking, and ability to execute successful outreach campaigns make her a key asset in the dynamic SACCO environment.
Sonia holds a Master’s in Corporate Communications from Multimedia University Kenya and a Bachelor’s in Economics and Statistics from the University of Nairobi.
During her free time, Sonia enjoys exploring new marketing trends, engaging in community service, and traveling.